Client Services Group
Since most of the required infrastructure work is specific to Mechanical, Electrical, Plumbing, Controls or Life Safety, often the need for a General Contractor is limited so the project management responsibility falls on Building Managers and Operators.
Recognizing a gap in our service offering and within the industry in general, AMS began developing a strategy to fill this gap in 2015. Consequently, based on conversations with many of our clients, we formulated a proof-of-concept plan and collaborated with strategic clients to execute specific projects. Over time, continuously fine-tuning our strategy and processes based on client feedback and project-specific experiences, we worked diligently until we were confident that we had a strategy that would effectively fill this gap and align with the overall needs of our clients.
About the Client Services Group
In 2017, AMS formally enhanced our corporate structure by establishing a new business unit called the Client Services Group. This strategic move involved integrating our traditional service offerings and construction capabilities into one cohesive team. The primary mission of this newly formed group is to deliver owner/end user-centric project services. This structural change offers several advantages. Firstly, it provides a single point of contact for managing not only our clients’ traditional service requirements but also offers a streamlined approach to effectively and efficiently oversee their retrofit and construction projects. Whether the project is large or small, involves a single trade or requires full turnkey solutions, our team of dedicated professionals is equipped to provide tailored solutions that align precisely with our clients’ specific needs.
Within our Client Services Group, there is a dedicated leadership and support team that plays a pivotal role in providing collaborative and streamlined solutions. This team is instrumental in simplifying the often clumsy process of handling multi-trade project requirements, particularly when attention to detail, time, and cost are of paramount importance.
About the Team
This team consists of a diverse group of professionals, including Executives, Managers, Professional Engineers, Designers, Estimators, Project Managers, Procurement Coordinators, Service Coordinators, and a variety of administrative support staff members. The team is complemented by dedicated field leadership.
The Client Services team is further enhanced by an alliance that has been formed with other like-minded third-party industry professionals. This alliance includes, but is not limited to, test/balance, commissioning, carpentry, decorating, flooring, concrete, excavating, along with a variety of manufacturers and suppliers. Consequently, we can deliver a true turnkey solution to our clients when required.
As an internal partner to the corporate structure of AMS Industries, Inc. this group offers agile project execution with the workforce, fabrication, tooling, safety, and QA/QC resources of a large full-service MEP+™ construction contractor.
Under the leadership of the Client Services Group, you will find specific subgroups that work together to deliver a single streamlined solution to our clients.
Specialized Projects / Consultation
HVAC/R Service
Industrial Refrigeration Service
Central Plant Services
Plumbing Service / Projects
BAS / Systems Integration
Electrical Service / Construction
Life Safety
Fire Alarm Systems Services
Fire Shield Systems
Smoke Tower / Smoke Vestibule
Fire Protection Services
Security Systems Services
Direct Sales
The market segments served by the Client Services Group include:
- Mission Critical
- Commercial Office
- Life Science
- Multifamily Residential
- Hospitality
- Education
- Institutional
- Governmental
- Healthcare
- Pharmaceutical
- Food Processing
- Process Refrigeration
- Cold Storage
- Manufacturing
- Light / Mid / Heavy Industrial
Specialized Projects / Consultation Group
- Large & Small-Scale MEP+™ System Installation / Retrofit
- Turnkey Project Services
- Design, Engineering & Collaboration
- Pre-Fabrication Services & Custom Fabrication Services
- Feasibility Studies
- Property Condition Assessments
- Annual / Capital Budget Assistance
- Capital Planning Assistance
- Utility Rebate Management
- AMS is an ICC Certified Energy Efficiency Measures Installer
HVAC/R Service Group
- 24/7/365 Service
- Commercial HVAC/R Systems Custom Preventive / Predictive Maintenance Programs
- Service, Repair & Replacement Expertise
- Commercial Hydronic Systems
- Commercial Air Handling Systems
- Commercial Heating Plants
- Commercial Cooling Plants
- Commercial Unitary HVAC Systems
- Commercial VRF Systems
- Commercial Dehumidification / Humidification Systems
- Mission Critical Specialty Systems
- Commercial HVAC/R Systems Overhaul & Retrofit
- Commercial HVAC/R Systems Condition Assessments
- Design & Engineering
- Custom Fabrication
- Extensive UA-597 Training
- Factory Trained & Certified By Major Equipment Manufacturers
- Annual Ongoing Continuing Education
Central Plant Services Group
- 24/7/365 Service
- Custom Preventive / Predictive Maintenance Programs
- Central Heating / Cooling Plant Service, Repair, Replacement & Upgrades
- Chiller Overhaul & Control Upgrades
- Control Optimization
- Burner Upgrades, Control Upgrades & Burner Tuning
- Boilermaker Services & Washouts
- Flue / Venting Inspection, Maintenance, Repair, Custom Fabrication, & Replacement
- Steam Trap Analysis & Repair
- Central Plant Condition Assessments
- Design & Engineering
- Custom Fabrication
The AMS Quality Assurance Program has been accredited by both the American Society of Mechanical Engineers (ASME) and the National Board of Boiler and Pressure Vessel Inspectors (NBBI). As a result, AMS possesses the following Certificates of Authorization:
- ASME “A” (Certificate No. 55,678) – Assembly of Power Boilers
- ASME “PP” (Certificate No. 31,755) – Fabrication and Assembly of Pressure Piping
- ASME “U” (Certificate No. 32,843) – Manufacture of Pressure Vessels
- NBBI “R” (Certificate No. 5525) – Metallic Repairs and Alteration
- Extensive UA-597 Training
- Factory Trained & Certified By Major Equipment Manufacturers
- Annual Ongoing Continuing Education
- Member Independent Contractor Exchange (ICE) Group
- Member Chiller Service Group (CSG)
Industrial Refrigeration Service Group
- 24/7/365 Service
- Service, Repair & Replacement Expertise
- Ammonia Refrigeration Systems Service & Repair
- Trans Critical CO2 Refrigeration Systems Service & Repair
- Freon Refrigeration Systems Service & Repair
- Custom Preventive / Predictive Maintenance Programs
- Process Safety Management (PSM) Assistance
- Mechanical Integrity Inspections
- PLC Control Systems Service & Repair
- Refrigerant Leak Detection Systems Service, Repair & Certification
- Design & Engineering
- Custom Fabrication
- Extensive UA-597 Training
- Factory Trained & Certified By Major Equipment Manufacturers
- RETA & Garden City Trained / Certified
- Annual Ongoing Continuing Education
Plumbing Service / Projects Group
- 24/7/365 Service
- Service, Maintenance, Repair & Replacement Expertise
- Waste / Venting Systems
- Domestic Water System Piping/Riser
- Domestic Water Pumping Systems
- Sanitary / Storm Water Pumping Systems
- Domestic Water Heating Systems
- Hydro Jetting Services
- RPZ Testing, Certification, Repair & Replacement
- PRV Repair, Maintenance & Replacement
- Sewer / Grease Trap Maintenance
- Plumbing System Condition Assessments
- Design & Engineering
- Custom Fabrication
- State of Illinois Licensed Plumbers
- Extensive UA-130 Training
- Factory Trained & Certified By Major Equipment Manufacturers
- Annual Ongoing Continuing Education
BAS / Systems Integration Group
- 24/7/365 Service
- Control Systems Installation & Retrofit
- Enterprise Management / Integration
- Custom Preventive Maintenance Programs
- Service & Maintenance Expertise
- DDC Control Systems
- Pneumatic Control Systems
- PLC Control Systems
- Gas Detection Systems
- Lighting Control Systems
- Air/Water Flow Measurement
- Utility & Private Metering
- Energy Management / Energy Audits
- Continuous Commissioning
- Control Systems Condition Assessment
- DDC & PLC Control Systems Design & Engineering
- Utility Rebate Management
- Extensive Training & Certifications
Electrical Service / Construction Group
- 24/7/365 Service
- Extensive Training & Certifications
- High / Low Voltage Electrical Construction & Retrofit
- Fire Alarm & Security Systems Installation & Retrofit
- Electrical Systems Service & Maintenance
- Infrared Imaging & Reporting
- Electric Vehicle Charging Systems
- AMS is an ICC Certified Electric Vehicle Charging Station Installer
- VFD Start Up, Service, Repair & Maintenance
- Arch Flash & Circuit Coordination Studies
- Electrical Systems Condition Assessment
- Design & Engineering
Life Safety Group
- 24/7/365 Service
- Extensive Training & Certifications
- Extensive Sprinkler Fitters Local 281 Training
- NICET Certified
- UL Certified Alarm Monitoring
- Inspection, Testing, Repair & Maintenance
- Fire Alarm Systems
- Emergency Lighting Systems
- Active & Passive Smoke Control Systems
- Fire Pumps
- Wet Fire Sprinkler Systems
- Dry Fire Sprinkler Systems
- Pre-Action Fire Sprinkler Systems
- Antifreeze Fire Sprinkler Systems
- Clean Agent Systems
- Fire Extinguishers
- Smoke Tower Testing & Inspection
- Fire Shield Inspections
- ICB / TABB Certified Fire & Smoke Damper Contractor
- Design & Engineering
Security Systems Services
& Rapid Response Systems Group
- 24/7/365 Service
- Extensive Training & Certifications
- Manufacturer Trained & Certified
- NICET Certified
- UL Certified Intrusion Alarm & Rapid Response Systems Monitoring
- Custom Preventive Maintenance Programs
- Installation, Retrofit, Service & Repair
- Access Control Systems
- Surveillance Systems
- Intrusion Systems
- Turnstiles
- Parking Control / Gate Systems
- Rapid Response Systems
- Authorized Vicon Dealer / Integrator
- Authorized BluePoint Alert Solutions Integrator
- Consulting, Design & Engineering
Direct Sales Group
- National Industrial Refrigeration Parts / Equipment Sales
– AMS is an Authorized Frick Factor - Local HVAC Parts / Equipment Sales
- Local Fire Alarm System Component Sales
- Local Access Control & Surveillance Parts / Equipment Sales
– AMS is an Authorized Vicon Dealer
– AMS is an Authorized BluePoint Alert Solutions Dealer & Certified Integrator - Local Plumbing Parts Sales
